Itito Strategies LLC

Terms & Conditions

These Terms and Conditions (“Agreement”) govern your use of the services provided by Itito Strategies LLC (“Company,” “we,” or “us”). By subscribing to our services, you agree to be bound by this Agreement.

1. Overview of Services

Itito Strategies LLC provides review management systems, AI-driven automation tools, loyalty programs, and marketing strategy solutions (collectively, the “Services”) to support independent local businesses in improving customer acquisition, retention, and engagement.

2. Client Responsibilities

To access and use the Services, you agree to subscribe to one of our three monthly subscription plans. Provide accurate and complete business information and other setup details required for service activation. Ensure all materials and information you provide comply with applicable laws and regulations. Failure to provide accurate information may result in delays or interruptions in service delivery.

To ensure the service consistently delivers value, it's essential that you regularly add new contacts (the customers you do business with) to the system. This allows us to continuously request reviews on your behalf. Not adding new contacts (the customers you do business with) to the system may result in fewer new reviews on your Google page, impacting the effectiveness of the service.

3. Payment Terms

Subscription Fees: The Services operate on a monthly subscription basis and may include an initial setup fee of $200.Payment Methods: We accept all major credit and debit cards, ensuring PCI compliance for secure transactions.

Payment Due Dates: Subscription fees must be paid in full by the due date specified in your invoice.

Late Payments: Late payments may result in the suspension of Services until the account is brought current.

Cancellations: To cancel your subscription, you must contact our support team at [email protected] before the next billing cycle. All fees are non-refundable.

4. Limitations of Service

No Guarantees: We do not guarantee specific outcomes, such as increased customer retention, revenue, or reviews.

Performance Disclaimer: The effectiveness of our tools depends on how they are implemented and used by the client.

5. Customer Support

Support is available via email, phone, and chat during regular business hours.While we strive to respond promptly, immediate responses cannot be guaranteed outside of business hours.

6. Eligibility for "30 free reviews" Offers

Only businesses with a minimum of 1,000 existing client records, including names, email addresses, and phone numbers, are eligible for the "First 30 Reviews Free" promotion. However, all businesses are eligible for a free two week trial.

7. Data Privacy and Security

Data Storage: All client and customer data are securely stored within the software platform and accessible only to authorized account users: We do not sell or share your data with third parties.

8. Proprietary Rights

All tools, templates, automations, and AI-driven resources provided by Itito Strategies LLC are proprietary and remain the exclusive property of Itito Strategies LLC. Clients may use the tools and resources for their business operations but may not transfer, copy, or replicate them for purposes outside of the Services provided.

9. Termination of Agreement

Either party may terminate this Agreement by providing written notice.

Upon termination: Clients may request access to their customer lists. All tools, software, and intellectual property provided by the Company remain the property of Itito Strategies LLC and cannot be transferred.

10. Liability Disclaimer

The Company is not liable for any losses arising from:

Misuse of the tools provided.System failures or downtime. Failure to achieve desired results, including but not limited to increased customer retention or revenue.

The Company disclaims all warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose.

11. Indemnification

You agree to indemnify and hold harmless Itito Strategies LLC, its employees, and affiliates from any claims, liabilities, damages, or expenses arising from:

Your use of the Services.Violations of this Agreement or applicable laws.

12. Price Changes

Itito Strategies LLC reserves the right to modify its pricing plans at any time. Customers will be notified in advance of changes to subscription fees. These changes will apply only to future billing cycles and will not affect the current billing period.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan. Any disputes arising under this Agreement shall be resolved exclusively in the courts of Michigan.

14. Amendments to the Agreement

We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of the Services constitutes acceptance of the revised terms.